Welcome to the iFi Audio Support Center!
We are exclusively dedicated to providing support for products purchased on our website, as well as in the Mercado Libre stores "MUB MÉXICO" and "MUB MX" on Amazon, If you purchased any equipment on sites other than the ones we mention, unfortunately we will not be able to assist you, you will have to write to the seller directly on the platform.
If you need to update your product or want to discover what software and firmware downloads are available available, enter the following link:
If you need to update your product or want to discover what software and firmware downloads are available available, enter the following link:
(Here you will select your iFi audio product from the list,
then you will need to enter your 10-digit serial number).
If you have purchased one of our equipment and need help with the configuration or want to follow up on an RMA (product with a factory defect), do not hesitate to contact us.
You can contact us through from our online chat or send us an email detailing the problem to: soporte@ifi-audio.com.mx. Por please make sure to include the product serial number, order number or sales number (in cases of Mercado Libre and Amazon), along with with a detailed description of the problem you are experiencing.
You can contact us through from our online chat or send us an email detailing the problem to: soporte@ifi-audio.com.mx. Por please make sure to include the product serial number, order number or sales number (in cases of Mercado Libre and Amazon), along with with a detailed description of the problem you are experiencing.
We are here to resolve any questions or problems you may have with our products.
